Policies
Rental Confirmation and Credit Card Deposit
With your signature on the Tour Confirmation & Credit Card Deposit Agreement. you accept these terms and conditions as a binding contract between Black Moto Tours and yourself, as the guided tour participant. Please read them carefully. Black Moto Tours cannot accept any tour participant without a signed Tour Confirmation & Credit Card Deposit Agreement on the day of motorcycle pick-up.
Reservation and Deposit
A 25% deposit is required at the time of booking, with the remaining balance due 60 days prior to the departure date/pickup date. Otherwise, full payment is required at the time of booking. By signing the Credit Card Authorization Form you give Black Moto Tours permission to charge your card 60 days prior to the departure/pickup date. In case of payment by wire transfer or check, if the total balance is not received 60 days before the departure/pickup date, Black Moto Tours reserves the right to cancel the guided tour reservation and charge a cancellation fee.
Release and Waiver
Every participant in a Black Moto Tours Motorcycle Tour is required to accept and sign a Tour Agreement and Liability Release Waiver before the tour begins. Black Moto Tours cannot accept a tour participant without these signed forms. We can provide a copy of these forms upon request.
Baggage
Black Moto Tours assume no responsibility for loss, damage, or delay in delivering baggage to tour participants. Baggage insurance is recommended.
Cancellation and Refunds
Cancellations received more than 60 days prior to the departure/pickup date are subject to a 10% per booked motorcycle cancellation fee. This cancellation fee may be applied to any future tour booking within a twelve (12) month period following the original tour start date. Cancellations received less than 60 days prior to the departure date/pickup date will be subject to the following forfeit of the tour cost:
- 60 – 31 Day Cancellation Notice: 50% of Total Booking Amount
- 14 or Less Day Cancellation Notice: 100% of Total Booking Amount
- No Show: 100% of Total Booking Amount
Additionally, any costs paid out to providers for accommodations, attractions, and other events are not refundable. All cancellation fees will be charged to the credit card on file.
Tour Cancellation
In the rare event of a tour cancellation due to a lack of participation, Black Moto Tours will notify all tour participants immediately. Black Moto Tours will either offer the tour as an unguided tour (bike rental + hotel package) or will offer to operate the tour if all booked customers agree to a supplement charge. If customers do not accept to pay the supplement, Black Moto Tours will refund their payment in full, which will constitute the full settlement. Black Moto Tours is not liable for any additional costs or losses incurred by the tour participant due to Black Moto Tours’ cancellation of the tour due to lack of participation. This includes, but is not limited to the cost of prepaid airline tickets, hotel reservations, or automobile rentals. Situations may arise which will make it necessary for us to cancel, advance or postpone a scheduled tour, change itineraries or make substitutions regarding hotels, cities, tour guides, and other travel arrangements. In that event, we do not assume responsibility or liability for any resulting losses, expenses, or inconvenience. Your full tour price will be refunded if the tour is canceled prior to the scheduled tour start date.
Black Moto Tours recommends that you take out adequate travel, health and accident insurance, as well as trip cancellation insurance.
Tour Changes
Changes to reservations made after confirmation are subject to a fee of $100.00 per person per change plus any fees levied by hotels or other suppliers until 30 days prior to departure. No changes are permitted 30 days or less prior to departure. Special requests/changes are not guaranteed to be available.
Non-Observance of Traffic Laws and Group Travel Regulations
If a tour participant does not comply with traffic laws or the requirements for safe group travel, Black Moto Tours reserves the right to cancel the contract and the rental motorcycle will be immediately secured.
Rental Requirements (Per EagleRider)
- 21 years of age or older
- Valid motorcycle operator’s license
- Minimum of one year of riding experience on heavyweight motorcycles
- Major credit card is required
- A security deposit of $1000 – $3000 will be taken at pick-up (Authorization Only). The security deposit must be processed via a valid credit card.
- Please review Eaglerider’s Rental Terms and Conditions for the latest updates and more information.
Support Staff (Tour Guides, Van Drivers, etc)
Your support staff members are there to assist you while on tour and will do their best to ensure that every participant gets the most out of their tour. It is extremely important for all riders to listen carefully to the support staff’s safety and travel instructions each morning to help ensure the best possible group riding conditions. Should you desire to travel independently of the group for any length of time, the tour guides can assist you in planning a suitable route.
Alterations to the Tour Schedule
Our tours operate on a seasonal basis. If seasonal variances and/or weather conditions cause unsafe changes in the tour routing and accommodations, the itinerary will be adjusted accordingly, with alternate hotels, restaurants, and roads being selected.
Weather Conditions
Black Moto Tours strives to schedule its tours at a time of the year when the weather in the weather in the areas being visited is typically pleasant for motorcycling. Many tours pass through areas where weather conditions can change very rapidly. Severe weather is rare and tours will proceed as scheduled in light rain and other mild weather conditions. Black Moto Tours cannot be held liable for unpleasant and unsuitable weather conditions, and no refunds shall be granted for such conditions.
Waiver Coverage
All Theft and Damage Waivers and Supplemental Liability Insurance options are subject to the express terms and conditions of the rental contract and do not include coverage for injury, personal property, or damage as the result of negligence such as illegal use or use of rental while under the influence of drugs or alcohol. A police report is required for all damages or accidents. All damages to a rented motorcycle without a police report will be considered to be the fault of the Renter.
Insurance
Black Moto Tours recommends that you take out adequate travel, health, and accident insurance as well as trip cancellation insurance. Black Moto Tours does not currently offer theft and damage waivers, nor supplemental liability insurance.
Custom Pick-Up
If you wish to pick-up and/or drop-off your bike at a location other than that scheduled by Black Moto Tours, an additional fee may be incurred.
Custom Pick-Up / Drop-Off
If you wish to pick-up and/or drop-off your bike at a location other than that scheduled by Black Moto Tours and our motorcycle vendor, an additional fee may be incurred.
Helmets (Included With Motorcycle Rental)
Helmets are provided with motorcycle rentals and tours. Clients are encouraged to bring their own helmets to ensure comfort and proper fit. In addition, helmets may be purchased in advance on Black Moto Tours website or in person.
Storage
On certain tours, Black Moto Tours will provide storage for the client’s additional luggage at the pick-up location while on tour. Please note may be an additional fee for this service. Black Moto Tours is not responsible for lost or stolen items.
Fuel and Oil
Fuel and oil costs are included on all scheduled guided and pillion riding days. Black Moto Tours reserves the right to charge an additional fee if fuel costs significantly exceed the average price per gallon at the time of booking.
Reservations
All reservations are on a request basis. Bookings must be confirmed by Black Moto Tours. Reservations can be made by:
Website: blackmototours.com
Phone: 347-455-0501
Email: info (@) blackmototours.com
Payment by Credit Card or Wire Transfer
Payment of the 25% tour deposit can be made by VISA, Mastercard, or American Express. Balance payments can also be made by PayPal with advance notice or wire transfer. In case of a wire transfer, the balance amount must be credited to the Black Moto Tours account 60 days prior tour start.
Payment by Wire Transfer
Please contact us directly for our bank transfer information. Any and all wire transfer fees are to be paid by the customer.
Please send a quick message via our contact page or forward your payment notification email to us to ensure the proper receipt of your funds either before or immediately after payment.